FAQ

Here are some answers to frequently Asked questions

how do i request customize goods?

To request personalized customization, visit our "Create" section and contact us. Our friendly admins will consult with you on design and budget to bring your vision to life!

What is the customization process?

1Consult with us on design and budget.
2. Make a down payment.
3. We'll create a digital design for your approval.
4. Once approved, production begins.-Make the final payment.
5. Your custom goods are shipped back to you!

Pre-Designed Customization ("Capsule" & "Catalog"):
Browse and choose your desired design and size from our "Capsule" or "Catalog" sections.
Complete your purchase.
We'll customize and ship your selection directly to you!

Pre-Designed Customization ("Capsule" & "Catalog")

-Browse and choose your desired design and size from our "Capsule" or "Catalog" sections.
Complete your purchase.
We'll customize and ship your selection directly to you!

how long will it take to receive my custom goods?

Production typically takes 5-7 business days (excluding queue and shipping time). You can expect to receive your custom goods within 7-24 days (5-10 business days for Indonesia).

How durable are my custom goods

Our creations are water-resistant, washable, non cracking and scratches. We use high-quality materials, but durability can vary depending on the specific material and how you use your item.

Can i clean my custom goods?

Yes, but avoid using cleaning products containing alcohol.

What is "Capsule"

Our creations are water-resistant, washable, non cracking and scratches. We use high-quality materials, but durability can vary depending on the specific material and how you use your item.

What is "Create"?

"Create" is your space to unleash your creativity! In this section, you can request a personalized custom good and collaborate with our team to bring your vision to life.

What is "catalog"?

Our "Catalog" offers a wide variety of designs inspired by popular characters, movies, and series that you can endlessly scroll and purchase.

Are my custom goods authentic?

Absolutely! We partner with verified Indonesian stores to ensure your custom goods are original and authentic.